ck226's Privacy Policy

ck226 is a trusted online casino and betting platform operating for players in Bangladesh. We take the privacy of our members seriously. This privacy policy explains how ck226 collects your personal information, the purposes for which it is used, and how it is kept secure.

By using this platform or registering an account, you are considered to have given your consent to the terms of this privacy policy. If you do not agree with any term in this policy, please refrain from using ck226 and contact us.

Key Definitions

• "Personal Information" means any information that can directly or indirectly identify you — such as your name, email, phone number, or payment-related details.
• "Processing" means any operation involving the collection, storage, use, transfer, or deletion of data.
• "Third Party" means any person or organisation outside of ck226 that works with us under a contractual agreement.
• "Cookie" means a small data file stored in your browser that is used to improve your browsing experience.

2.1 — Information You Provide Directly

When you create an account on ck226, log in, or contact our support team, the following information may be collected:

• Full name and date of birth
• Email address and mobile number
• Bank account or mobile wallet details (including bKash, Nagad, and Rocket)
• National ID card or passport information (for identity verification)
• Any additional information you provide yourself

2.2 — Automatically Collected Information

When you use the ck226 platform, certain information is collected automatically:

• IP address and Device ID
• Browser type, operating system, and device information
• Pages visited, session duration, and navigation data
• Gaming history and betting activity logs
• Records of deposit and withdrawal transactions

2.3 — Information Received from Third Parties

We may receive a limited amount of information from payment providers (bKash, Nagad, Rocket, or banks) and identity verification service providers for the purpose of confirming transactions and preventing fraud. This information is used solely to ensure secure transactions.

ck226 uses your information only for the following legitimate purposes:

3.1 — Account & Service Management

• Creating, verifying, and keeping your account secure
• Processing deposits and withdrawals
• Activating bonuses and promotional offers
• Providing VIP program benefits

3.2 — Customer Service

• Providing support via live chat or email
• Resolving complaints and requests
• Sending important updates and security notifications

3.3 — Security & Compliance

• Preventing fraud, account hacking, and money laundering
• Preventing minors from using the platform (21+ verification)
• Detecting multiple accounts or other prohibited activities

3.4 — Platform Improvement

• Analysing player experience to improve the platform
• Planning new game categories and features
• Identifying and resolving technical issues

The ck226 website uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored in your browser that allow the site to recognise you on your next visit.

Types of Cookies

• Essential Cookies: Required to maintain login sessions and process payments securely. Without these, the platform cannot function properly.
• Functional Cookies: Help remember your preferred language, game category, or theme.
• Analytics Cookies: Help improve the platform by analysing data such as how long you spend on each page and which games you prefer.
• Security Cookies: Used to detect fraudulent login attempts and keep your account secure.

You can control or disable cookies by changing your browser settings. However, disabling certain essential cookies may cause some ck226 services to not work properly.

ck226 never sells your personal information to third parties. However, data may be shared in the following limited circumstances:

5.1 — Payment Service Providers

The information necessary to complete transactions is shared with payment service providers such as bKash, Nagad, Rocket, and bank transfers. These organisations follow their own privacy policies.

5.2 — Game Technology Providers

Game providers such as Pragmatic Play, Evolution Gaming, Spribe, and JILI may use limited technical data to operate their game software. This is solely for the proper functioning of the games.

5.3 — Legal Obligations

Under applicable laws in Bangladesh, we may be legally required to provide information in response to a court order or a lawful request from a government authority.

5.4 — Business Transfers

If there is a significant change in ck226's business structure (such as a merger or acquisition), you will be notified in advance and appropriate measures will be taken to ensure the protection of your data.

ck226 applies the highest industry-standard technical and organisational measures to protect your data. The key elements of our security framework are as follows:

However, it is not possible to guarantee complete security when transmitting data over the internet. We therefore ask you not to share your password or account details with anyone, and to avoid logging in over public Wi-Fi.

As a member of ck226, you have the following rights over your personal information:

7.1 — Right to Access

You can find out at any time what information ck226 holds about you. Upon request to our support team, we will provide you with a summary of your data.

7.2 — Right to Rectification

If any of your information is incorrect, you can request a correction. This can be done through your account profile or via the support team.

7.3 — Right to Erasure

In certain circumstances you may request the deletion of your personal information. However, some data may need to be retained due to legal obligations or the need to keep records of financial transactions.

7.4 — Right to Object to Processing

You may object to the use of your data for specific purposes (such as marketing communications). This will not affect your ability to use the core service.

7.5 — Right to Data Portability

You may request your data in a machine-readable format, which you can then use elsewhere.

ck226 retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:

• Active Account: All necessary information is retained for as long as your account remains active.
• Closed Account: Even after an account is closed, records of financial transactions, identity verification data, and information required for dispute resolution may be kept for a set period.
• Legal Obligations: Certain information may need to be retained for a period defined by law.
• Marketing Communications: Marketing-related data is deleted immediately upon withdrawal of your consent.

Once the defined retention period has passed, your data is securely deleted or anonymised in a way that makes it no longer possible to identify you from it.

ck226 strictly enforces a 21+ age policy. This platform is for individuals aged 21 or older only. We do not intentionally collect any personal information from minors.

An age verification process must be completed at the time of account registration. If a person creates an account by providing a false age and this comes to our attention, that account will be closed immediately and all associated data will be deleted.

If a parent or legal guardian becomes aware that a minor has created an account on ck226, please contact us immediately at [email protected].

ck226 may update this privacy policy from time to time. Amendments may be made to the policy due to service improvements, new legal requirements, or technological changes.

If there are any significant changes to the policy, we will notify you in the following ways:

• A notification will be displayed when you log in to the platform
• A brief notification will be sent to your registered email address
• The "Last Updated" date at the top of this page will change

Continuing to use the platform after any changes will be considered as your acceptance of the new policy. If you do not agree to the revised policy, please contact the support team to close your account.

If you have any questions, concerns, or requests regarding this privacy policy, please contact our dedicated support team. ck226 provides support in Bengali and English 24/7.